Privacy Policy

1. Who We Are

Younger Way Pty Ltd (“Younger Way”, “we”, “our”, or “us”) is an independent Australian-owned business that markets and resells premium skincare products manufactured and distributed by ASEA, LLC. We do not create or formulate skincare products ourselves. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit our website or interact with our services.

We take privacy seriously and comply with applicable laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). If you’re in the EU, we also follow GDPR guidelines where required.


 

2. What Data We Collect

We may collect the following categories of personal information:

• Contact Data: Name, email, phone, shipping and billing address.
• Order & Payment Data: Product purchases, transaction details (through Stripe, Afterpay, ZipPay, etc.).
• Device & Usage Data: IP address, browser, device type, geolocation, and page interactions.
• Marketing Preferences: Email clicks, opt-in status, preferences (if applicable via Klaviyo).
• Behavioral Data: Activity collected through analytics tools (e.g., Google Analytics, Hotjar).
• Skin Profile Data: Only if voluntarily submitted in product matching tools.

 

3. How We Collect It

• Directly from you during checkout, account creation, email subscription, or support inquiries.
• Automatically via cookies and analytics on our website.
• From partners such as ASEA or Mortar AI, where legally permissible and anonymized.

 

4. How We Use Your Information

We use your personal data for:

• Processing and delivering your orders.
• Managing customer support and communication.
• Providing personalized recommendations and offers.
• Conducting analytics to improve user experience.
• Complying with legal and tax obligations.

 

5. Disclosure of Your Information

We may disclose your data to:

• ASEA, LLC — our supplier, for product fulfillment purposes.
• Shopify, Klaviyo, Mortar AI — for e-commerce, email, and customer experience optimization.
• Payment processors — Stripe, PayPal, Afterpay, ZipPay.
• Logistics companies — to deliver products to your door.
• Regulatory authorities if required by law.

Younger Way is not the manufacturer or formulator of any skincare product offered on our website. We act solely as a reseller.


 

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined above, or as required by law. When no longer needed, we delete or de-identify your data securely.


 

7. International Transfers

We may store or process data outside Australia using services like Shopify, Klaviyo, or ASEA’s systems (e.g., in the US). We implement safeguards such as Standard Contractual Clauses or contractual obligations.


 

8. Your Rights

You may:

• Request access, correction, or deletion of your data.
• Object to processing or opt out of marketing.
• Lodge a complaint with the OAIC or relevant authority.

To exercise these rights, email: dataprotection@youngerway.com.au


 

9. Cookies

We use session and persistent cookies to optimize your experience. You can disable cookies via browser settings, but some functions may become unavailable.


 

10. Data Breach Protection

We use encryption, secure hosting (Shopify), and data access controls. However, no system is entirely immune to threats. In the event of a data breach, we will notify affected users and regulatory bodies promptly and transparently.


 

11. Liability Limitation (Privacy)

Younger Way will not be liable for any unauthorized access or misuse of personal data beyond our reasonable control, including breaches affecting our third-party partners or platforms.


 

12. Contact Us

dataprotection@youngerway.com.au
For general support: support@youngerway.com.au